Refund policy

RETURNS
Due to the nature of our products, ZeroLag does not accept returns for change of mind, incorrect selection, or buyer’s remorse.

DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, you must contact us within 7 days of delivery with clear photo or video evidence. We will review the claim and, if approved, provide a replacement or refund at our discretion.

NON-ELIGIBLE CASES
ZeroLag does not offer refunds or replacements for:
- Incorrect orders placed by the customer
- Minor cosmetic variations that do not affect functionality
- Delays caused by shipping carriers

REFUND PROCESS
If approved, refunds will be processed to your original payment method within a reasonable timeframe.

CONTACT
For support, email sabaka2006k@gmail.com.